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Consumerization: Customer satisfaction surveys
Consumerization: Customer satisfaction surveys Everybody receives ‘em, from every kind of services: whether it was a hotel accommodation or a booking of concert tickets or anything.. In the era of...
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B2B: Customer satisfaction surveys
B2B: Customer satisfaction surveys I have been writing about the Customer satisfaction survey regarding the end-user perspective, but how about the ITSM point of view? Customer satisfactions survey in...
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Cloud Management
This is a continuation (well, at least sort of..) to my previous blog text, Cloud Services – the Business perspective. Like I wrote, Cloud Services have rushed into the markets relatively rapidly and...
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